Office Phones Incident

Please include the following information it the ticket submission:

  • Detailed description of technical issue:
  • Phone Extension:
  • MAC Address: this can be found on a label on the back side of the phone and usually begins with "0060b9…" and we will need the remaining sequence of letters and numbers:
  • Location (Campus/Building/Office#). We need to confirm the phone’s location for E911 purposes:
 
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Forward/ cancel Forward calls to RCCD assigned cell phone
Steps for forwarding calls from your RCCD assigned extension to your RCCD assigned cell phone.