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Services or Offerings?
Alarm Request
  1. Services
  2. Facilities
  3. Elevator, Alarm, Lock & Keys
Assemble Furniture Request
  1. Services
  2. Facilities
  3. Move / Install Furniture, Carpentry
Blue Light Emergency Phones
  1. Services
  2. Technology
  3. Telephone & Cellular Services
Report issues with blue light emergency phones.
Car / Truck Services Request
  1. Services
  2. Facilities
  3. Vehicle & Golf Cart Service
Carpentry Request
  1. Services
  2. Facilities
  3. Move / Install Furniture, Carpentry
Cellular Devices Incident
  1. Services
  2. Technology
  3. Telephone & Cellular Services
Issues related to your RCCD-issued mobile device.
Cellular Devices Request
  1. Services
  2. Technology
  3. Telephone & Cellular Services
Requests related to your RCCD-issued mobile device.
Colleague Access Request
  1. Services
  2. Technology
  3. Software & Applications
  4. Colleague
Requires Manager Approval - Request access to mnemonics (XREST, SPRO, etc.) for users who already have a Colleague account.
Colleague Data Report Request
  1. Services
  2. Technology
  3. Software & Applications
  4. Colleague
Request data out of colleague into an excel file
Colleague Request
  1. Services
  2. Technology
  3. Software & Applications
  4. Colleague
All other Colleague-related requests, like Colleague printer requests. May be subject to manager approval.
Concur Request
  1. Services
  2. Technology
  3. Software & Applications
  4. Concur
Cyber Security Incident
  1. Services
  2. Technology
  3. Cybersecurity
Data & Phone Cabling
  1. Services
  2. Technology
  3. Network Connection Services
Request for cabling work or repairs for phone and data network connections.
Department Change / Location Change
  1. Services
  2. Technology
  3. Accounts, User Access, Configuration Services
Requires Manager Approval
Device Issues
  1. Services
  2. Technology
  3. Computers, Devices, & Printing Support
Request assistance for issues with computers, laptops, tablets, and other IT devices.