Forward/ cancel Forward calls to RCCD assigned cell phone

This is for forwarding calls from your RCCD assigned extension to your RCCD assigned cell phone. To begin, you will need to use a desk phone associated with your extension. This can be done in one of two ways:

  • The desk phone assigned to you is assigned to use your extension. To confirm, left the receiver and a four digit extension will appear.
  • Some desk phones may have your extension associated as a second number. To select your extension, lift receiver and press the associated quick button. Your extension should then appear.

To forward calls from your desk phone:

  • Lift handset or press ‘speaker’ (you’ll need to hear the phone)
  • Dial *1
  • Listen for an interrupted dial tone
  • Dial you cell number in the same way you would dial an outside number (9-1-951-xxx-xxxx)
  • Listen for a steady dial tone
  • Hang up (forwarding will continue until you use the next set of steps)

To stop forwarding of calls:

  • Lift handset or press ‘speaker’ (you’ll need to hear the phone)
  • Dial #1
  • Listen for a steady dial tone
  • Hang up
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