Can a department email address be assigned a Creative Cloud license or Adobe Acrobat Sign license?

Summary

Why issuing cloud licensing to a shared inbox or a shared account is not possible.

Body

No, shared mailboxes - or "department email addresses" - cannot be assigned a Creative Cloud license or Adobe Acrobat Sign license. This is a security precaution to prevent unauthorized access to sensitive documents. Additionally, assigning these licenses to an entity other than an employee would be a violation of our Adobe licensing agreement. Any additional questions about this should be directed to helpdesk@rccd.edu.

Details

Details

Article ID: 28663
Created
Mon 5/4/26 4:39 PM
Modified
Wed 5/13/26 4:17 PM