In order for student workers or affiliate/contractor workers to be granted access to a RCCD shared mailbox, they need to be issued an RCCD employee email account. Once an RCCD employee email account is created, the RCCD District Technology group will provide them permissions to access a shared email/mailbox through that (employee) email account.
- The manager/supervisor of the worker(s) will need to have the worker(s) read and then sign and return a (attached word document) “Computer_Network_Use_Form”.
- Additionally, the Manager/supervisor need to fill out and submit a (attached PDF) “Computer_Network_Use_Form_Additional_Account_Request_Updated” form for each worker for the request.
Once the two forms are completed, the manager/supervisor can submit an online “New Email Account” service request (https://servicedesk.rccd.edu/TDClient/247/Portal/Requests/ServiceDet?ID=6092), uploading the signed forms for each worker onto the service request.
If the worker needs access to a shared email/mailbox, please specify the specific shared email/mailbox in the service request body/text area.
Once the service request is completed, the student worker or affiliate/contractor will receive a personal email with their RCCD employee email login credentials and login instructions.