RCCD Volunteers, Student Workers, or RCCD Contractors: Requesting employee email creation or shared mailbox access

In order for Volunteers, Student Workers, Interns or Contractors to be granted access to a RCCD shared mailbox or other on-campus technology permissions/access, they need to be issued an RCCD employee email/user account.  Once an RCCD employee email account is created, the RCCD District Technology group will provide them permissions to access a shared email/mailbox through that (employee) email account. 

  • The manager/supervisor of the worker(s) will need to have the worker(s) read and then sign and return a (attached word document) “Computer_Network_Use_Form”.

Once the form is signed and returned, the manager/supervisor can submit an online "New email/user account request - Volunteer, Student Worker, Intern, or Contractor" service request (https://servicedesk.rccd.edu/TDClient/247/Portal/Requests/ServiceDet?ID=10696), uploading the signed form for the new user onto the service request. 

If the worker needs access to a shared email/mailbox, please specify the specific shared email/mailbox in the service request body/text area. 

Once the service request is completed, the Volunteer, Student Worker, Intern or Contractor will receive an email to their personal email address with their RCCD employee email login credentials and login instructions.

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Request requires manager approval and a Computer Network Use Form signed by the new user must be attached during submission